Program Policies

At Luxes Bag Bands, we are committed to transparency, compliance, and customer trust. Our policies are designed to ensure a safe and reliable shopping experience for all customers.

1. Business Identity & Transparency

  • Luxes Bag Bands is a registered business based in Amelia, OH, United States.

  • Contact information (3714 Loch Lamond Dr., phone (513)-348-5457, and email support@luxesbagbands.com) is clearly displayed in our footer and Contact Us page.

2. Customer Interaction

  • Customers can reach us via email, phone, or our Contact Us form.

  • We respond to inquiries within 24–48 hours.

3. Product Accuracy

  • All product listings are described truthfully and match the items shipped.

  • Images, titles, and descriptions are consistent with the actual product.

4. Policies Alignment

  • Refund Policy: 30‑day return window.

  • Shipping Policy: Orders ship within 3–5 business days.

  • Privacy Policy: Customer data is protected and never shared without consent.

  • Terms of Service: Govern the use of our website and services.

5. Compliance

  • We follow Google Merchant Center guidelines for misrepresentation, transparency, and product data accuracy.

  • We maintain SSL encryption and professional site design to protect customer trust.